FAQ

Can I exchange an item for size and/or color?

Yes, you can by emailing sales@whitelilysandcaviar.com.The White Lily’s & Caviar Team will have to receive thereturned item(s) before a new item can be shipped out. The item mustbe new and unused with its original tags and packaging.

Can I return an item?

Yes, in the original packaging with original tags, see the Return Policy for full details.

How much tie do I have to return something?

Our window is within a period of 14 days of shipping, see the Return Policy for full details.

How do I start a return?

Start by sending an email to sales@whitelilysandcaviar.com, see the Return Policy for full details.

Where do the goods ship from?

Your goods will ship from Illinois.

What payment options do you accept?

White Lily’s & Caviar accepts many different payment options for your convenience. We accept most major credit cards, PayPal, and many interest-free, installment payment methods.

What if I have additional questions not listed here?

Please email White Lily’s & Caviar at sales@whitelilysandcaviar.com.